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THE LONG WAIT...

Posted: Thu May 07, 2015 10:23 am
by Jaime C.
Hello Forum!

Have you experienced waiting for a shipment to arrive at your end for more than 3 weeks and counting and if you message the seller to follow up your purchase you receive no reply???

What i am experiencing now is I purchased some items at Plaza Japan on April 12th and i haven't receive yet the package. I made 2 consecutive emails to follow up but still has no reply. Worried!

Re: THE LONG WAIT...

Posted: Thu May 07, 2015 11:00 am
by SimonC
I know Rob is still waiting for his Vile Vortices part 3! Hope it gets to you today Rob ;)

Re: THE LONG WAIT...

Posted: Thu May 07, 2015 12:47 pm
by Rob Rand
There was a package, but it was for my wife... Tomorrow is another day to wait for the postman! :)

Re: THE LONG WAIT...

Posted: Thu May 07, 2015 1:33 pm
by Brett H
I can't remember where I heard this from...maybe from 'Cafe. But isn't Plaza the website version of Tokyo Hobby? Or is it completely different?

Re: THE LONG WAIT...

Posted: Thu May 07, 2015 4:11 pm
by David DeTenyo
You are correct I think Brett. They are very cheap, but shipping is a bit so so from what I've heard ... . I hope it arrives soon!
If you payed with Paypal there are no worries :)

Re: THE LONG WAIT...

Posted: Thu May 07, 2015 5:19 pm
by Rob Rand
Yes I ordered before at Tokyo-hobby aka Japan Magic, and I had to wait for a month, the cheaper the longer it takes, compare it a bit with the shops at Aliexpress.com.

Re: THE LONG WAIT...

Posted: Thu May 07, 2015 6:14 pm
by Jaime C.
Yes David i sent my payment through Paypal. I don't mind waiting a bit but what i don't like about them is they don't know how to reply with my emails to give me information. ( Rob )So maybe i have to wait for another week :)

Re: THE LONG WAIT...

Posted: Thu May 07, 2015 7:50 pm
by Richard Kaufman
Maybe they can't write in English and so cannot reply.

Re: THE LONG WAIT...

Posted: Fri May 08, 2015 3:11 am
by VictorS
Jaime C. wrote: Have you experienced waiting for a shipment to arrive at your end for more than 3 weeks...
Hi Jaime,
My last record was the delivery from Indonesia to UK which took only 11 days. It was not an express and expensive one, just a normal type of shipping. And in other way, it took me 2-3 weeks max of waiting the package came from European countries to Indonesia.
Hope your package will arrive soon. ;)

Vic

Re: THE LONG WAIT...

Posted: Wed May 13, 2015 8:57 am
by JohnM
I have bought from them quite a few times. It does take at least three weeks.

There was problems with my last two items.

One box came without a item, and a second order never came.

For both issues I was quickly refunded the money.

They are a gigantic hobby store and sell thousands of items so if you write, it may get lost in the shuffle.

Re: THE LONG WAIT...

Posted: Wed May 13, 2015 11:25 pm
by Jaime C.
Thanks all for the replies. Finally the package arrived at its end yesterday for exactly 31 days of waiting. Anyway it was nicely packed and no damaged. So happiness of Tenyo magic continues :)

Re: THE LONG WAIT...

Posted: Wed Aug 12, 2015 8:33 am
by JamesMA
My package from Tokyo-Hobby was lost in the ether.
I waited over a month. They gave me a no questions asked refund. Yes, the prices are good, but, not sure if I will order from them again.